Is the jewelry really waterproof?

Yes. Our jewelry is designed for everyday life, so you can shower, swim, exercise and enjoy the ocean without taking it off. The durable PVD finish helps protect its color through regular exposure to water and sweat.

Will it tarnish, fade or turn my skin green?

Our pieces are made to keep their color during everyday wear. The PVD coating is more durable than traditional plating and is designed to resist fading and tarnishing. It should not leave the typical green marks associated with lower-quality jewelry.

What is the Lifetime Color Warranty?

The Lifetime Color Warranty covers significant problems with the gold or silver color of eligible pieces purchased directly from the store. If your jewelry develops a qualifying color issue, contact customer care with your order number and clear photos so the claim can be reviewed.The warranty does not cover lost jewelry, normal scratches, misuse, improper storage, pearl discoloration or promotional gifts.

Is the jewelry suitable for sensitive skin?

Our jewelry is designed to be comfortable for everyday wear. However, skin sensitivities vary from person to person. Check the materials listed on the individual product page when you have a known allergy or sensitivity to a specific metal.

What materials are the pieces made from?

Materials vary by design and are listed on each product page. Many pieces use durable stainless steel with PVD color coating, selected to provide a long-lasting finish suitable for everyday wear.

How do I choose the correct size?

Use the sizing information shown on the product page before ordering. For rings, measure the inner diameter of a ring that already fits or use the store’s ring size guide. For necklaces and bracelets, compare the listed length with a piece you already own.

We currently ship across the United States, with free standard shipping on every order. A faster priority option is available at checkout. Once your order is dispatched, you'll receive tracking information by email.

Can I return or exchange my order?

Eligible unused items can be returned within 30 days of delivery, provided they remain in their original condition and packaging. Returns must be approved before being sent back, and return shipping costs are normally the customer’s responsibility.Personalized, made-to-order and certain final-sale products may not be eligible.

What happens if my item arrives damaged or faulty?

Contact customer care as soon as possible with your order number, a description of the issue and clear photos. Manufacturing defects reported within 30 days of delivery may qualify for a replacement or store credit after review.

Does the jewelry arrive ready to gift?

Yes. Orders are presented in ready-to-gift packaging, making the pieces suitable for birthdays, holidays or a special surprise. Packaging contents can vary depending on the product and promotion.

How should I care for my jewelry?

For the best long-term appearance, rinse the piece after heavy exposure to chlorine or salt water, dry it with a soft cloth and store it separately when not being worn. Avoid harsh chemicals, abrasive cleaners and unnecessary contact with rough surfaces.

Shipping policy

Shipping Policy

Last updated: January 27, 2025

Order Processing Time

All orders placed with Mari Gavane are processed within 1–3 business days.

Orders are not shipped or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. In such cases, customers will be notified by email.

Shipping Destinations

We currently ship to addresses within the United States.

If your location is not available at checkout, it means we are temporarily unable to ship to that destination.

Shipping Options & Fees

We offer free standard shipping on all orders within the United States, with no minimum purchase required.

A faster Priority Shipping option is also available for an additional fee, calculated and displayed at checkout.

Estimated Delivery Time

Estimated delivery times after processing:

Standard Shipping: 10–20 business days
Priority Shipping: 5–10 business days

Delivery times are estimates and may be affected by the carrier, local postal services, or other external factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become active.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please allow a few additional business days for possible postal delays.

If your package appears to be lost or significantly delayed, contact our support team at contact@marigavane.com so we can assist you promptly.

Incorrect Address

Customers are responsible for providing accurate and complete shipping information.

Mari Gavane is not responsible for orders delivered to incorrect addresses provided by the customer.

If an order is returned due to an incorrect address, reshipping fees may apply.

Contact Information

If you have any questions regarding shipping, please contact us at:

📧 contact@marigavane.com

Questions? We’ve got you covered.

From waterproof wear to our lifetime color warranty, here are the answers that make choosing your new everyday jewelry easy.

100% waterproof

Lifetime color warranty

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Shipping policy

Shipping Policy

Order Processing Time

Shipping Destinations

Shipping Options & Fees

Estimated Delivery Time

Order Tracking

Delayed or Lost Shipments

Incorrect Address

Contact Information

Questions? We’ve got you covered.

Still wondering about something?

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Shipping policy

Shipping Policy

Order Processing Time

Shipping Destinations

Shipping Options & Fees

Estimated Delivery Time

Order Tracking

Delayed or Lost Shipments

Incorrect Address

Contact Information

Questions? We’ve got you covered.

Is the jewelry really waterproof?

Will it tarnish, fade or turn my skin green?

What is the Lifetime Color Warranty?

Is the jewelry suitable for sensitive skin?

What materials are the pieces made from?

How do I choose the correct size?

Where do you ship?

Can I return or exchange my order?

What happens if my item arrives damaged or faulty?

Does the jewelry arrive ready to gift?

How should I care for my jewelry?

Still wondering about something?

FREE SHIPPING

LIFETIME COLOR WARRANTY

WATERPROOF JEWELRY

SECURE CHECKOUT