Contact information

Contact Information

Mari Gavane
150 Washington Avenue
Santa Fe, New Mexico 87501
United States

📧 contact@marigavane.com

Company Registration: 098558371

Everything you need to know

Questions? We’ve got you covered.

From waterproof wear to our lifetime color warranty, here are the answers that make choosing your new everyday jewelry easy.

100% waterproof

Lifetime color warranty

30-day returns

Yes. Our jewelry is designed for everyday life, so you can shower, swim, exercise and enjoy the ocean without taking it off. The durable PVD finish helps protect its color through regular exposure to water and sweat.

Our pieces are made to keep their color during everyday wear. The PVD coating is more durable than traditional plating and is designed to resist fading and tarnishing. It should not leave the typical green marks associated with lower-quality jewelry.

The Lifetime Color Warranty covers significant problems with the gold or silver color of eligible pieces purchased directly from the store. If your jewelry develops a qualifying color issue, contact customer care with your order number and clear photos so the claim can be reviewed.

The warranty does not cover lost jewelry, normal scratches, misuse, improper storage, pearl discoloration or promotional gifts.

Our jewelry is designed to be comfortable for everyday wear. However, skin sensitivities vary from person to person. Check the materials listed on the individual product page when you have a known allergy or sensitivity to a specific metal.

Materials vary by design and are listed on each product page. Many pieces use durable stainless steel with PVD color coating, selected to provide a long-lasting finish suitable for everyday wear.

Use the sizing information shown on the product page before ordering. For rings, measure the inner diameter of a ring that already fits or use the store’s ring size guide. For necklaces and bracelets, compare the listed length with a piece you already own.

We currently ship across the United States, with free standard shipping on every order. A faster priority option is available at checkout. Once your order is dispatched, you'll receive tracking information by email.

Eligible unused items can be returned within 30 days of delivery, provided they remain in their original condition and packaging. Returns must be approved before being sent back, and return shipping costs are normally the customer’s responsibility.

Personalized, made-to-order and certain final-sale products may not be eligible.

Contact customer care as soon as possible with your order number, a description of the issue and clear photos. Manufacturing defects reported within 30 days of delivery may qualify for a replacement or store credit after review.

Yes. Orders are presented in ready-to-gift packaging, making the pieces suitable for birthdays, holidays or a special surprise. Packaging contents can vary depending on the product and promotion.

For the best long-term appearance, rinse the piece after heavy exposure to chlorine or salt water, dry it with a soft cloth and store it separately when not being worn. Avoid harsh chemicals, abrasive cleaners and unnecessary contact with rough surfaces.